Privacy Policy

1. Who We Are

CreatorToolz is an AI tools subscription platform for creators, freelancers, and small businesses. Our website address is: https://creatortoolz.com

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to aid spam detection.
An anonymized string (hash) created from your email may be provided to the Gravatar service. Gravatar’s privacy policy is available at: https://automattic.com/privacy.
Once approved, your profile picture will be publicly visible alongside your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS), as visitors may download and extract such data.

Contact Forms

Data submitted through contact forms is collected for support and service purposes only. We retain this data temporarily to serve your queries effectively.

3. Cookies

If you leave a comment, your name, email, and website may be stored in cookies for convenience. These cookies last one year.
Visiting our login page sets a temporary cookie to check browser compatibility. It contains no personal data and is discarded upon closing the browser.
Logging in creates multiple cookies to save login info and screen preferences.
- Login cookies last two days.
- Screen preference cookies last one year.
- “Remember Me” extends login to two weeks.
- Logging out removes login cookies.
Publishing or editing a post sets a cookie storing the post ID. It expires after one day.

4. Embedded Content

Articles may include embedded content (videos, images, etc.) from third-party websites. These behave as if you visited the third-party site directly. Such sites may collect data, use cookies, embed third-party tracking, and monitor your interaction.

5. Analytics

We use analytics to understand website usage and improve user experience. These tools may track page visits, clicks, and interactions. No personally identifiable information is stored without your consent.

6. Data Sharing

We do not sell your data. However, we may share data with:

Payment processors (for secure transactions)
Shipping or delivery services (where applicable)
Marketing and analytics platforms
Customer support systems

Each third-party is contractually obligated to safeguard your data.

7. Data Retention

Comments and associated metadata are stored indefinitely for moderation purposes.
For registered users, profile data is stored indefinitely (except usernames).
Order and account data is retained as required by accounting, legal, and fraud prevention policies, typically for up to 7 years.
Users can view, edit, or delete their data (excluding usernames). Admins can also modify this data.

8. Your Data Rights

You may request:

A copy of your personal data
Deletion of your personal data
Correction of incorrect or outdated information
Restriction or objection to certain types of processing

To exercise these rights, please contact: support@creatortoolz.com

9. Where We Send Your Data

Visitor comments may be scanned via an automated spam detection service. Other data may be securely transmitted to third-party tools for processing or storage under strict confidentiality agreements.

10. How We Protect Your Data

We implement several layers of protection, including:

SSL encryption for all data transfer
Secure servers with firewalls
Staff access restrictions and data protection training
Two-factor authentication for administrators
Regular data backups and system audits
Privacy Impact Assessments (where required)

11. Data Breach Procedures

In case of a data breach, we have procedures to:

Identify and contain the breach
Notify affected users (as per law)
Report incidents to the authorities
Take corrective actions to prevent recurrence

12. Third-Party Data

If we receive your data from external sources (e.g., ad platforms, integrations), we process it under applicable privacy laws and clearly indicate the source and intended use.

13. Automated Decision Making

CreatorToolz may use automation for order processing, tool access assignment, or usage profiling. No significant decisions are made solely via automation without a human review.

14. Industry Regulatory Requirements

CreatorToolz complies with applicable data privacy laws under Indian IT Act and international standards including GDPR for EU users, where applicable.

15. Checkout and Account Data

What We Collect

During checkout or account creation, we collect:

Name, address, email, phone number
IP address, browser info, and device data
Payment details (securely via payment gateway)
Tool usage history and preferences

We use this data to:

Process and deliver your order
Prevent fraud and unauthorized access
Provide customer service
Improve your experience
Send optional marketing communications (if opted-in)

16. Who Can Access Your Data

Authorized staff including administrators and support managers may access your data to manage orders and offer customer support. All personnel are bound by confidentiality.

17. Contact for Privacy Concerns

For privacy-related questions or requests, contact:

Data Protection Officer
Email: support@creatortoolz.com